Zendesk replaces deflection bots with specialized AI agents at Relate 2026 — billed only on outcomes the company verifiably resolves.

The FBI just reported Americans lost nearly $21 billion to online scams last year. Artificial intelligence voice clones are impersonating your grandchild in fake emergencies. Your Tinder match could ...

Public-facing policy becomes whatever an AI system can retrieve most easily. Each year in the United States, some 20 million people are laid off. They receive the same abrupt message: You don’t have a ...

When a delivery robot asked a man to push the crosswalk button for it so it could cross the street, the man filmed the bot, told it to fuck off, and bullied the dumb thing for replacing a human yet ...

Salesforce, the cloud software giant, has been remaking its business around AI, and at a small gathering in San Francisco on Tuesday, CEO Marc Benioff and his team unveiled the latest results of those ...

Slack Team Communication works best when channels, integrations, and bots are set up with intention. Teams rely on Slack apps to manage team messaging, reduce clutter, and keep conversations organized ...

Peter Bell is the founder of Gather.dev, a professional network for chief technology officers, who uses AI agents in place of people for certain roles at his startup. He has gone so far as giving ...

New A.I. bots can do more than just chat. They can edit files, send emails, book trips and cause trouble. A Vals AI employee using Claude Code to debug A.I. agents.Credit...Video by Manuel Orbegozo ...

They’re teaching robots the ropes. Angelenos in need of a quick buck are signing up for a futuristic side hustle — where humans get paid to help artificial intelligence understand the art of our ...

In mid-2023, around the time Elon Musk rebranded Twitter as X but before he discontinued free academic access to the platform’s data, my colleagues and I looked for signs of social bot accounts ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. The social media site Moltbook offers a glimpse of a digital public square shaped by ...

What happens when thousands of AI agents get together online and talk like humans do? That’s what a new social network called Moltbook, designed just for AI bots and not people, aims to find out. And ...