Following the SmartAI Ops launch that gave CIOs and CFOs visibility into AI operations alongside ServiceNow AI Control Tower, SmartReady completes the picture by helping enterprises assess, certify, ...

ServiceNow is deeply embedded in large enterprises, making its platform highly irreplaceable and resilient to AI-driven disruption. NOW’s land-and-expand strategy, high renewal rates, and expanding AI ...

Enterprise software has long operated on a relatively stable hierarchy of power: The companies that owned the interface largely owned the customer relationship. Employees moved through dashboards, ...

ServiceNow's gross margin has slipped from about 80% in fiscal year 2024 to 75% as of the end of the first quarter this year. While subscription margins appear relatively strong in the mid-70% range, ...

Large language models are already finding their way into security operations, from summarizing Defender alerts to drafting incident response updates. But for IT teams, the harder question is not ...

ServiceNow's Knowledge 2026 announcements - an expanded AI Control Tower, a broader Autonomous Workforce and the debut of Autonomous Security & Risk - show how its recent acquisitions of Armis, Veza ...

ServiceNow reported solid first-quarter results and raised forecasts, underscoring continued demand for its software even as questions swirl about the impact of AI on the industry. Still, the stock ...

Armis acquisition expected to impact margins in 2026 Shares down about 12% in extended trading First-quarter revenue and adjusted EPS beat estimates Company boosts annual subscription revenue forecast ...

According to Thefly.com, UBS lowered its expectations for ServiceNow stock because it's less sure the company is in a more advantageous position to benefit from the AI computing boom than its software ...

Every major shift in cyberattacker behavior over the past decade has followed a meaningful shift in how defenders operate. When security operation centers (SOCs) deployed endpoint detection and ...

Software companies were supposed to benefit from the AI revolution, incorporating models into their platforms and applications and building value on that foundation. That thesis was shaken in November ...