Compare the best IVR systems for 2026, including pricing, key features, call routing tools, and best practices for choosing ...

Cisco, a worldwide leader in IT and networking, and UAE-based telecom service provider du, from Emirates Integrated Telecommunications Company (EITC), have launched an innovative digital visual ...

Zappix's development of its Visual IVR customer service platform is informed by research showing that 77% of consumers report that valuing their time is the most important element of good service.

If you’ve ever called a company and heard “Press 1 for sales, press 2 for support,” you’ve used IVR. Interactive voice ...

Jacada, a provider of customer service technology designed to simplify interactions between businesses and their customers, has joined the Interactive Intelligence Global Alliance Program. As a Global ...

Zappix, a provider of smartphone visual IVR technology, has integrated its Zappix Visual-IVR solution with VisualVault's enterprise content management (ECM) product suite. The partnership offers ...

Boulder-based Radish Systems has developed new software to help add a visual component to phone calls, the company announced Tuesday. Called ChoiceView, the cloud-based technology can help businesses ...

VBVoice IVR software integrates with Microsoft® Visual Studio® and combines an easy-to-use visual call flow environment with fully programmable controls and state-of-the art options that include ...

Manama, Bahrain – A unique, digital self-service solution has been launched in Bahrain to support Ahli United Bank (AUB) in transforming their digital customer interactions and elevating service ...

Connect NZ has chosen VBVoice to re-develop an outdated order processing Interactive Voice Response (IVR) solution. Pronexus, the developer of the leading Interactive Voice Response (IVR) toolkit ...