TEL AVIV, Israel--(BUSINESS WIRE)--CallVU, the leading provider of innovative Omni-Channel solutions that enable organizations to engage customers in their channels of choice, announced today the ...

ATLANTA, GA--(Marketwired - October 05, 2016) - Jacada Ltd. (JCDAF), announces that its Visual IVR solution is now available for customer demonstrations using the Cisco® dCloud demonstration platform, ...

Zappix, a provider of visual IVR technology and mobile app authoring, has released an improved visual IVR app–building platform to help even nontechnical users build and maintain their own mobile and ...

Zappix, a provider of visual interactive voice response (IVR) technology for smartphones, now offers out-of-the-box, multilanguage support and localization, allowing companies to provide visual IVR ...

The first end-to-end telecom Visual IVR earns MEO a 96.4% customer satisfaction rating by accelerating issue resolution and empowering customers' in-home experience LISBON, Portugal, April 23, 2026 ...

ATLANTA--(BUSINESS WIRE)--Jacada, Inc., a leading global provider of customer experience technology designed to simplify the interaction between businesses and their customers, announced today that a ...

Zappix's development of its Visual IVR customer service platform is informed by research showing that 77% of consumers report that valuing their time is the most important element of good service.

BURLINGTON, Mass., Oct. 2, 2019 /PRNewswire-PRWeb/ -- The partnership between Zappix, a leader in on-demand customer service, and Unimonica, a leader in cutting edge telecommunications technology, ...

Given the growing customer preference for solving problems on their own, you'd expect consumers to like interactive voice response, or IVR -- the first generation of self-service technology. They ...