CINCINNATI — The Public Utilities Commission of Ohio has proposed a $1.45 million fine against Duke Energy Corp. for repeatedly violating state administrative code while making more than 100,000 ...

SILOAM SPRINGS -- In an attempt to regain utility customers confidence after issues implementing a new utility billing software, the city is offering extended utility billing office hours, payment ...

The Dorchester County Water and Sewer Department has launched a new utility billing software and online payment portal ...

When Austin Lunn-Rhue received a new water meter through the City of Englewood last summer, he thought his usual bill of around $110 per month would go down. Much to his surprise, when he opened his ...

DODGE CITY, Kan. (KWCH) - The City of Dodge City announced on Friday that it is experiencing issues with its utility billing software. This means the city has been unable to generate bills that are ...

Caselle, which sells accounting and utility billing software to local governments, has bought one of its peers in that space, Dallas Data Systems. Despite its name, Dallas Data calls Pennsylvania home ...

After a transition in utility billing software left thousands of Albany residents frustrated with delayed bills, erroneous late fees and water shut-off notices, the city says it's worked out most of ...

Battle Creek residents will see changes to utility and city service payments as a new financial system rolls out.