What if your next phone call with customer support didn’t feel like a frustrating maze of robotic prompts but instead like a natural, empathetic conversation? Imagine an AI that not only understands ...

The new features could be handy for customer service systems, but OpenAI says they have applications that work across a variety of other fields, including education and creator platforms.

OpenAI launched the Realtime API in beta in October 2024. The API, which uses the same technology as ChatGPT’s advanced voice mode, enables software developers to create voice-based AI assistants that ...

GPT-Realtime-2 brings GPT-5-class reasoning to live voice. A separate translation model covers 70+ input languages. A streaming Whisper variant handles transcription. The pricing is aggressive enough ...

OpenAI released a new generation of voice models in its API on Wednesday, giving developers tools to build apps that can reason through spoken requests, translate across +70 languages, and transcribe ...

The new API features will help enterprises build autonomous, multimodal voice agents with remote tool access, PBX integration, and enhanced context awareness. OpenAI has added remote model context ...

AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...

ChatGPT-maker OpenAI has now introduced a suite of new voice intelligence models in its API which is designed to make AI-powered voice interactions more natural, responsive and also capable of ...

OpenAI's Realtime API is now optimized and generally available. You can try its latest speech-to-speech model, gpt-realtime. The upgrades improve OpenAI's voice ...

OpenAI explains in more detail what’s new with the GPT-5-class GPT-Realtime-2 voice model with reasoning: GPT‑Realtime‑2 is built for live voice interactions where the model keeps the conversation ...