Telecom master agents and agents say that's the lesson to be learned in the wake of the conviction Tuesday of WorldCom CEO Bernie Ebbers on fraud charges and a Securities and Exchange Commission ...

Working with carriers is very challenging. If telecom does not run in your blood and you don’t speak the language; and if you don’t have years of experience, know the product offerings and have ...

Telinta, a global leader in cloud-based Softswitch solutions, and Vida Global Inc. (NYSE American: VIDA), a leading AI agent operating system, have partnered to bring intelligent multi-language, multi ...

‘With my experience in the past selling into the VAR and MSP channels, we think there’s a big opportunity to focus on that and to work with MSP partners to bring these AI phone agents to market,’ says ...

First use cases put AI agents to work to autonomously solve some of the most common, labor-intensive workflows in customer service and network operations Built on NVIDIA AI, ServiceNow’s intelligent ...

RALEIGH-DURHAM, N.C.--(BUSINESS WIRE)--Telecom Consulting Group (TCG), a leading National Master Agency, and Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and ...