LONDON & NEW YORK--(BUSINESS WIRE)--Smart Communications TM, the leading cloud-based platform for enterprise customer communications, today announces it has acquired Joisto, a cloud data archive ...

PLDT's wireless unit Smart Communications is turning to AI-driven hyper-personalized data packages and 5G expansion to ...

Smart Communications’ latest State of Customer Conversations report found that only 54% of customers are satisfied with the omnichannel experiences provided by their financial services, insurance, and ...

To stay competitive, many small businesses need advanced wireless communication networks, not only to communicate but also to leverage technologies such as artificial intelligence, the Internet of ...

“Smart Communications’ launch of SmartPATH is a strategic move that signals the next phase of AI-powered omnichannel engagement in regulated industries,” said Mila D’Antonio, Principal Analyst, ...

Cinven has agreed to acquire Smart Communications from Accel-KKR. Smart Communications is a global cloud-native provider of customer communication management and inbound conversation management ...

After about two years of trying, Louisville is poised to join a handful of cities and states that have made phone calls free for people who are incarcerated and their families. The city’s recently ...

Without a doubt, the fifth generation of cellular networks (otherwise known as 5G) is a popular topic recently. Various industries hope to use its key advantages such as high speed, low latency, great ...