During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

BUFFALO, N.Y. (WKBW) — Last week 7 Problem Solvers looked into complaints from NYSEG customers about higher-than-normal bills. Many customers told me that their energy usage didn't change within the ...

Households equipped with smart meters could be entitled to automatic £40 payments each time they experience one of three specific issues, as new regulations take effect. However, Ofgem is still ...

(TNS) — New automatic water meters being installed across New Orleans could finally solve one of the city's most frustrating problems: unpredictable and unreliable Sewerage & Water Board bills. But ...

MEMPHIS, Tenn. — For some Memphis Light, Gas and Water customers, an old problem with broken smart meters is causing new headaches with delayed billing. Glenda Hicks, the founder of “21st Century ...

With over 10 years’ experience writing about consumer affairs, Sarah leads on energy content at Which?, helping customers navigate the market and exposing poor practice. If you haven't had a smart ...

SAN ANTONIO - Love them or hate them, Smart Meters are being installed city-wide. Since installation began nearly three years ago, we've received a fair share of complaints from FOX SA viewers about ...

The switch to a dynamic electricity tariff often fails due to smart meter problems. Consumer advocates are therefore now ...

The Uttar Pradesh government has ended the prepaid system for smart electricity meters, shifting all users to a postpaid model to address ongoing consumer complaints. This new strategy aims to enhance ...

While Eskom and several South African metros are aggressively rolling out “smart” prepaid meters to combat electricity theft, it is not the silver bullet many were hoping it would be. “The rollout of ...