NEW YORK--(BUSINESS WIRE)--Smart Communications™, a leading technology company focused on helping businesses engage in more meaningful customer conversations, announced today that it has taken one of ...

LONDON & NEW YORK--(BUSINESS WIRE)--Smart Communications TM, the leading cloud-based platform for enterprise customer communications, today announces it has acquired Joisto, a cloud data archive ...

Smart Communications’ latest State of Customer Conversations report found that only 54% of customers are satisfied with the omnichannel experiences provided by their financial services, insurance, and ...

Cinven has agreed to acquire Smart Communications from Accel-KKR. Smart Communications is a global cloud-native provider of customer communication management and inbound conversation management ...

PLDT's wireless unit Smart Communications is turning to AI-driven hyper-personalized data packages and 5G expansion to ...

“Smart Communications’ launch of SmartPATH is a strategic move that signals the next phase of AI-powered omnichannel engagement in regulated industries,” said Mila D’Antonio, Principal Analyst, ...