DEAR READER: Are you relying on AI too much in a bubble for confirming your every move? According to a recent study by Stanford, AI is overly agreeable when it doles out interpersonal advice, which ...

You can spend years building credibility at work and still feel unprepared for the moment you need to say something uncomfortable. That one difficult conversation you wish you could avoid often turns ...

Written in collaboration with Melanie Sodka, capacity management expert and author of Diary of a Functioning Burnout. In our work with leaders, professionals, and high performers who care deeply about ...

Not every conversation is collaborative. Some people don’t want to negotiate—they want to dominate. In these cases, emotional appeals and problem‑solving frameworks often fail. For years, many people ...

If you want to advance in your career, you'll need to have uncomfortable conversations in the office, says workplace expert Henna Pryor. Skillfully navigating tense or awkward interactions, from ...

When the world of work turned upside down in 2020, we quickly adapted to Zoom calls, Slack threads and digital whiteboards. At first, this newfound flexibility felt liberating. But as we settle into a ...

In the workplace, face-to-face conversation improves the bottom line, leads to higher productivity, and is associated with reduced stress. Recent research supports the business case for conversation.