Salesforce and Pearson announced an expanded partnership to build AI skills across Salesforce's global workforce. Kanopy Security launched a new integration to help secure AI agents and automations ...

The new platform packages Salesforce’s AI and developer tools into a headless, API‑driven layer designed for software agents to execute business processes without human interfaces. Salesforce is ...

Enterprise AI teams are hitting a wall — not because their models can't reason, but because the workflows underneath them were never built for agents. Tasks fail, handoffs break, and the problem ...

‘There’s an amazing opportunity for those types of partners to help with the delivery of all of this innovation to our customers,’ Tyler Carlson, Salesforce senior vice president and head of product ...

When startup fundraising platform VentureCrowd began deploying AI coding agents, they saw the same gains as other enterprises: they cut the front-end development ...

AI-driven automation: Salesforce's Agentforce Operations uses AI agents to handle back-office work, promising faster processes and less manual effort. Significant efficiency gains: The platform claims ...

Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, aiming to eliminate fragmented customer support systems. For decades, the contact center has been ...

Actively AI has raised $45 million to scale up its AI sales agents, which can automate a chunk of the work reps typically do manually.