Hundreds of customers are being refunded after insurance company Paymentshield failed to send important information about PPI policies. The Competition and Markets Authority (CMA) has issued ...

This year has seen rising criticism of the student loans system after the chancellor announced at the autumn 2025 budget the ...

LONDON, Oct 4 (Reuters) - Royal Bank of Scotland (RBS) on Wednesday lost two lawsuits over unfair commissions that were charged to customers who were sold payment protection insurance (PPI), ...

An estimated 16 million Payment Protection Insurance (PPI) were sold in the U.K. between 2005 and 2011. It subsequently emerged many were mis-sold, with some borrowers being wrongly told they had to ...

The UK’s Competition and Markets Authority (CMA) said it has secured £975,000 ($1.3m) in refunds for Lloyds’ (LLOY.L) payment protection insurance (PPI) customers in the last year, with the latest ...

HSBC have announced they have set aside a further £340 million for PPI redress costs, bringing the total PPI provisions across the banks to a staggering £10 billion. Last week Lloyds increased the ...

Banks will pay out “substantially less” compensation for hidden commission in car finance loans than they did during the Payment Protection Insurance scandal, according to Nikhil Rathi, chief ...

Your consumer problems solved. If you think we can help you, email us at consumer.champions@theguardian.com with details of what's gone wrong and how to contact you The ombudsman upheld my complaint, ...

The latest refunds come after Lloyds self-reported three breaches of this order to the Competition and Markets Authority. A watchdog is urging anyone who believes they were mis-sold payment protection ...