With business growth (revenue growth and adding more customers, products and services), everything becomes more complex. When left unchecked, fractures begin to appear, and soon things start to break.

Healthcare: try to name a sector in which the importance of process excellence is higher. You’ll struggle. Every decision, every action, every allocation of personnel or resources has a direct impact ...

Whether you have experienced construction at home, with an office, a manufacturing plant, or other large project, you have most likely seen a problem with the process. It is, unfortunately, normal to ...

Lets face it, we all have that one spot in our business that we know is a problem, and we spend copious amounts of time talking about it, arguing about it, and usually in the end, we walk away with ...

Peer-reviewed research is the gold standard for science. We rely on that system to weed out the discoveries from the detritus. However, growing concerns over how the peer-review system operates are ...

When used for customer service, IPA enhances the customer experience with quick response times, round-the-clock availability, and virtually no human errors. Intelligent process automation (IPA) blends ...

Process mining has evolved from an academic concept (first published in 2001) to a popular software tool for analyzing, monitoring, and improving process performance. As we have described in a ...

Mark Perreault is Senior Director of Research & Development at Repligen Corp., a bioprocessing-focused life sciences company bringing expertise and innovation to customers since 1981. Mark earned his ...

For many organizations, reverse logistics is a daunting task. After all, most supply chains are created to get products out the door, not welcome them back in. Online ordering has been made a simple, ...

At the 2024 annual meeting of the International Society for Cell & Gene Therapy (ISCT) in Vancouver, Canada, Hélio Tomás, PhD, senior research associate at the Instituto de Biologia Experimental e ...