The breach at wearable ring maker Ultrahuman stemmed from credentials stolen from a malware-infected employee laptop.

Carnival says a data breach exposed personal information of nearly 6 million customers after a social engineering attack tied ...

Explore the significance of customer information files (CIFs) in banking, focusing on data management and customer insights, along with secure marketing practices.

Payment card data and banking information was not compromised.

Once a promising but mostly supportive tool, artificial intelligence now stands at the center of how businesses manage and interpret customer data. Its capabilities are reshaping industries, enabling ...

Trump Mobile is investigating a potential customer data exposure after names, addresses, phone numbers, and preorder details were reportedly left accessible online.

Tens of millions of AT&T customers have just over a week to claim their share of a $177 million settlement stemming from two massive data breaches the telecom giant disclosed last year. The deadline ...

Launching through an early access program with the athletics departments of Brigham Young University (BYU), Texas ...

The largest U.S. bank, JPMorganChase, has been in conversations with data aggregators — companies like Plaid that draw customer data from banks and feed it to their fintech clients — to charge them ...

Step into just about any boardroom right now, and the conversation will inevitably turn to AI. There’s excitement, yes—and urgency to build skills, fear of falling behind, mounting pressure to do more ...

Pega's new Customer Engagement Studio unifies AI and human agents to compress campaign delivery from weeks to minutes.

A data breach at Carnival exposed personal details of nearly 6 million customers. Here's what you should know about the ...