Conversation is a lot like art. It is one of those uniquely human experiences that distills so much complexity and exhibits such infinite variety that it verges on the indefinable. Unlike art, however ...

Have you ever talked to someone who, every time you shared something, would twist the interaction around to make it all about them? You may have encountered a "conversational narcissist." The term, ...

Awkward conversations are not just valuable—they're often essential for achieving important goals. Often, there is no way to have a particular conversation without it being awkward! Examples: Talking ...

As more AI companies gobble up Reddit’s data to fuel their own chatbots, the popular online forum site has begun testing a new conversational AI feature of its own. The feature, called Reddit Answers, ...

As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...

Many professionals struggle with difficult conversations in the workplace, particularly when emotions run high. Your first performance review, for example, was probably uncomfortable. Here’s why. What ...

Social media and mobile phones are major disruptors of face-to-face conversations. Recent research has conclusively demonstrated that the indiscriminate (and borderline addictive) use of mobile phones ...