When telephones and radio channels were the only means to manage emergencies, dispatchers could only hope for a better future. Thanks to advances in technology, that future is now for the Metro ...

Jefferson City's fire chief and Cole County's emergency medical services (EMS) chief lauded the success of a new dispatch system during a public safety committee meeting last week. EMS Chief Eric Hoy ...

OAKLAND -- Oakland's 911 automated dispatching system failed again Saturday morning, less than 24 hours after it was restored following a previous outage, city officials said. The computer-aided ...

The Sandusky County 911 System, which works with the county’s Computer Automated Dispatch system that is in all the cruisers, EMS squads and fire trucks, is getting a digital upgrade, that will ...

Jefferson City and Cole County first responder chiefs are trying to keep 911 communications on pace with technological advancements. Cole County EMS Chief Eric Hoy, Cole County Sheriff John Wheeler ...

Add Yahoo as a preferred source to see more of our stories on Google. Jan. 6—URBANA — Ten seconds may not seem like a lot of time. But in a life-or-death scenario, every second counts, said METCAD ...

A computer system failure has forced call-takers in Oakland’s high-volume 911 dispatch center to resort to jotting down callers’ information using pen and paper, slowing the city’s ability to respond ...

Morgan Mackert, telecommunicator 1, works at a station at METCAD in Urbana on April 1, 2022. Morgan Mackert, telecommunicator 1, works at a station at METCAD in Urbana on April 1, 2022. URBANA — Ten ...