TROY, Mich.: 17 July 2025 — With home appliances becoming more connected with increased technologies, customer concerns about durability, functionality and performance have increased, according to the ...
TROY, Mich.: 15 Oct. 2025 —Overall satisfaction among gas utility business customers averages 645 (on a 1,000-point scale), according to the JD Power 2025 U.S. Gas Utility Business Customer ...
Overall satisfaction with auto and property insurer digital experience declines despite lower premiums Inability to easily compare prices and coverage options limits brand consideration Chatbots and ...
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