Debt agents working for British Gas had broken into the homes of vulnerable customers to fit pre-payment energy meters.
British Gas, Octopus, EDF and OVO customers are in line for a £40 boost under a new rule. Energy customers could soon be handed £40 automatically if their supplier fails to meet tougher service ...
For the millions of households stuck with a broken smart meter, last week's announcement that they could soon be eligible for compensation looks at first like a huge victory. As the Mail and This is ...
With over 10 years’ experience writing about consumer affairs, Sarah leads on energy content at Which?, helping customers navigate the market and exposing poor practice. If you haven't had a smart ...